Miss Sold PPI By Black Horse
If you have ever had a loan with Black Horse, then there is a substantial chance that you may have been mis-sold PPI along with your borrowing.
Black Horse has existed on its current format since 2001. It comprises a mix of older lenders that you may recognise, such as United Dominions Trust, Chartered Trust and Lloyds Bowmaker.
Currently, it’s the biggest provider of vehicle finance in Britain to include caravans, but in the past Black Horse, also sold a veritable mountain of personal loans and secured loans through its extensive branch network. Branch staff were highly incentivised to sell PPI along with all their loan offerings. Existing customers were routinely targeted with new borrowing offers, even when they were often, only months into their existing loan. This kind of aggressive selling meant that customers regularly paid fortunes in PPI, only to in turn get small insurance rebates when the borrowing was repaid early.
In June 2015, Lloyds Banking Group, the parent company of Black Horse, were fined a record £117 million for failing to correctly apply PPI complaints from March 2012 until May 2013. Complaint handlers at LBG were told to assess complaints on the basis that each of the group lenders had a robust sales procedures in place. This was identified by the FCA as simply not being the case.
At Beat the Banks, we believe that Lloyds Banking Group continue to not treat customers fairly when assessing PPI complaints and that there is no evidence of them having a vulnerable customer policy in place, when dealing with these complaints. We have had several press articles published on this point and also have an ongoing dialogue with FCA, to whom we continue to provide significant evidence in support of our argument.
When claiming for mis-sold PPI on any Black Horse product, we believe that it’s essential to recover as much lender records as possible. Not like other claims companies who simply recover very, very basic account information. This allows us to be 100% accurate. Put simply we don’t guess. On top of that all our claims experts were former bank lending managers and our team has hundreds of years of banking, insurance and legal experience.
If you would like to know more about how we can help with claims against Black Horse, you can give our team a call on 01382 200474 or 0800 193 1234.
From Our Clients
“Huge thank you to the team. After attempting to claim PPI myself and getting absolutely nowhere, I got Beat the Banks involved and ended up getting £12,000. What a result. Beat the Banks made it so easy and were committed right to the end.”Shona, Dundee
“From previous experience of PPI claim companies, I was a bit dubious if anyone could help me but I thought I would try Beat The Banks. To say I am pleased with the service and conclusion to my claim is an understatement. Beat the banks and my claim handler in particular handled all aspects of the claim from Clydesdale Bank with professionalism, courtesy, and efficiency to secure a positive result on my behalf. I would certainly recommend the services of Beat the Banks to anyone who thinks they have PPI claim, especially with the Clydesdale Bank.”Mr A McQuillian
“Down entirely to Mike’s hard work, we previously had a successful claim with Clydesdale Bank. Mike was convinced we had more loans with PPI and he was relentless in efforts to recover our paperwork from the bank. Finally, after many attempts, enough records were recovered to submit several claims. We have now received much more compensation, covering loans going back many, many years. If it had not been for Mike and the team at Beat the Banks this would never, ever have happened. Literally, all we did was sign our name and bank the cheque.”T & A, Dundee
“I was apprehensive about using a company to claim my PPI as I had previously responded to a “cold call” and was pestered with calls. I heard about Beat The Banks on a local radio station and because they were based in Scotland I felt comfortable approaching them. I have had a very positive experience with Beat The Banks. They are not pushy and answer any queries timeously. All the Agents I have spoken to were knowledgeable, polite and friendly. After the initial information gathering conversation, they understood my needs and just got on with my claim. No hassle. Even when it was clear that my claim was of a relatively low value they processed without delay. I would definitely recommend using Beat The Banks …. they put all the other companies out there to shame.”Mrs S, Falkirk
“Excellent service so helpful, I received a substantial sum back that I had no idea I was due, thank you again to Beat The Banks especially to Gary who was so helpful and efficient in every way.”Mrs M, Elgin
“We had no paperwork but £52,500 reasons to say thank you, we are now living our Spanish dream! Exceptional service.”Dave & Linda , Dundee
“Have just found out I have won all my cases with the bank, going back many years and been awarded compensation of just over £15,000!”Mr S, Dingwall
“We really appreciate the doggedness and professionalism of Jenna and the team at Beat the Banks. This is something we’d never have gotten round to doing and we’re so glad we went through the process with professionals as we’ve now had great results. Only positives have come from the experience.”Mr & Mrs M, Shetland
“From beginning to end, Beat the Banks have been very efficient. I am very pleased with the service from Jenna and the team. I am highly delighted and I have been recommending all of my friends.”Mrs C, Glasgow