The automatic assumption is that reclaiming mis-sold Payment Protection Insurance for someone who is deceased, is impossible.
It can often be much trickier, but our team at Beat the Banks has hundred’s of years of banking, insurance and legal expertise that means we know exactly how to tackle the issues and remember for deceased parents and grandparents, due to the passage of time, these claims can potentially be significant.
PPI began to be sold aggressively from the early ’90s. interest rates were tumbling and as a direct result, the profit on lending. The banks had to replace those lost profits and PPI was their saviour. It’s only really now that the public are prepared to shop around for a better banking offering. Even when PPI stopped being sold way back in 2011, the simple fact was that no matter how much you were dissatisfied with your bank, moving, especially for the older generation was simply too much hassle by far.
All of this means that for someone who is now deceased, but was born as far back as the late 1930s, quite possibly borrowed heavily in their later years and quite possibly paid PPI and quite possibly, all with the same bank.. Back in the 1990’s people had respect for banks and trusted them implicitly. Payment Protection Insurance was an easy sale. The bank said you needed, you believed them and paid £thousands to buy often worthless insurance.
Here is the good news, if you think this might apply to a deceased relative, then the Beat the Banks team can help you. Banks under Data Protection rules are obliged to keep banking records for a minimum of 6 years after the closure of a connection. Often though, they retain them for much, much longer. An account number and sorting code would be great, but often just a full name and list of addresses can see us normally recover full banking histories back as far as the start of the 1990s.
Under the Data Protection Act 1998, a deceased person, unfortunately, has no rights, BUT very often these accounts were held jointly along with a living relative. If so, then we can recover the paperwork. Even if the banking was just in the name of a deceased relative and we can’t recover the paperwork, claims are still possible, if there is a genuine belief that PPI was paid.
So what sort of paperwork do we need to start the claims process? Well, first off, we need to identify who will be the rightful beneficiary of any possible claims. If there was a will, we need a certified copy plus Identification and proof of residency for each of the executors. We also need an extract copy of the death certificate. If no will was held, that may make things trickier, but certainly, a long way from impossible, especially if for example, there is a surviving spouse.
If the claim is successful, then normally the funds will be payable to the executors or the next of kin. Banks are normally reasonably relaxed about paying across these funds unless a successful claim runs into £thousands. At the point, they may look for Confirmation in Scotland or Probate in England and Wales. Our team can explain more and offer assistance if this turns out to be the case.
At Beat the Banks, we have recovered significant sums of PPI compensation on the cover sold on mortgages, loans and credit cards. Our aim is to make the whole process as painless as possible. Every single one of our claims experts are former bank lending managers too and many of them back as far as the 1990s. We believe that experience means we are uniquely able to offer assistance, in what can often be distressing and upsetting circumstances, especially if the loss of relation was recent.
If you would like to know about how our team can help, please call 01382 200474 or 0800 193 1234. We are open from 8am-8pm Monday to Thursday and close at 6pm on Fridays. We are also open from 10am-2pm on Saturdays.