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The Resort Group

The Resort Group

The Resort Group, or TRG, was first established back in 2007 by Rob Jarrett, a former financial adviser with the Prudential. Headquartered in Gibraltar, and therefore out-with the scope of the UK regulators, they have now completed a number of luxury hotels in Cape Verde. They boast of partnerships with the likes of the Melia Hotels International and Hilton Worldwide. It is fair to say that, on occasion, they have hit the headlines – and for all the wrong reasons.

Following the collapse of the UK financial market in 2008, TRG urgently needed to find a sustainable model to raise development funding. Financial advisers in the UK were targeted to sell TRG investments to their clients via the transfer of perfectly safe and performing pensions into SIPPs, with the promise of mind-blowing returns of up to 10%. It is a pity that these financial advisers and mortgage brokers were not decent enough to disclose the huge level of commission this shameful advice earned them.

We also now know that The Resort Group owned and operated a call centre in Derby called Lifetime Connections. Their sole purpose was cold calling to offer pension advice. The leads generated were then in turn passed on to First Review Pension Services for a “free pension review.” Victims were completely unaware that the advisers were unregulated and picking up a whopping 7% commission on sales. Perhaps unsurprisingly this business was also owned by TRG. Both companies have since been struck-off.

The Resort Group have been the subject of investigations by the BBC Panorama programme and BBC Radio 4’s You and Yours. A number of “false and unfounded accusations” were subsequently retracted.

Unfortunately, investors continue to be hit by less than promised returns and illiquid investments that cannot be encased. Finally, in August 2017, the FCA, through its unauthorised business team, started issuing questionnaires to The Resort Group’s Cape Verde investors.

If you have lost money by investing in TRG, you may be entitled to compensation, but you need to act as soon as possible as time limitations can unfortunately apply.

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  • Mrs C, Glasgow

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  • Shona, Dundee

    “Huge thank you to the team. After attempting to claim PPI myself and getting absolutely nowhere, I got Beat the Banks involved and ended up getting  £12,000. What a result. Beat the Banks made it so easy and were committed right to the end.”

  • Mr A McQuillian

    “From previous experience of PPI claim companies, I was a bit dubious if anyone could help me but I thought I would try Beat The Banks. To say I am pleased with the service and conclusion to my claim is an understatement. Beat the banks and my claim handler in particular handled all aspects of the claim from Clydesdale Bank with professionalism, courtesy, and efficiency to secure a positive result on my behalf. I would certainly recommend the services of Beat the Banks to anyone who thinks they have PPI claim, especially with the Clydesdale Bank.”

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    “I was apprehensive about using a company to claim my PPI as I had previously responded to a “cold call” and was pestered with calls. I heard about Beat The Banks on a local radio station and because they were based in Scotland I felt comfortable approaching them. I have had a very positive experience with Beat The Banks. They are not pushy and answer any queries timeously. All the Agents I have spoken to were knowledgeable, polite and friendly. After the initial information gathering conversation, they understood my needs and just got on with my claim. No hassle. Even when it was clear that my claim was of a relatively low value they processed without delay. I would definitely recommend using Beat The Banks …. they put all the other companies out there to shame.”

  • T & A, Dundee

    “Down entirely to Mike’s hard work, we previously had a successful claim with Clydesdale Bank. Mike was convinced we had more loans with PPI and he was relentless in efforts to recover our paperwork from the bank. Finally, after many attempts, enough records were recovered to submit several claims. We have now received much more compensation, covering loans going back many, many years. If it had not been for Mike and the team at Beat the Banks this would never, ever have happened. Literally, all we did was sign our name and bank the cheque.”

  • Mrs S, Falkirk

    “I was apprehensive about using a company to claim my PPI as I had previously responded to a “cold call” and was pestered with calls. I heard about Beat The Banks on a local radio station and because they were based in Scotland I felt comfortable approaching them. I have had a very positive experience with Beat The Banks. They are not pushy and answer any queries timeously. All the Agents I have spoken to were knowledgeable, polite and friendly. After the initial information gathering conversation, they understood my needs and just got on with my claim. No hassle. Even when it was clear that my claim was of a relatively low value they processed without delay. I would definitely recommend using Beat The Banks …. they put all the other companies out there to shame.”

  • Mr & Mrs M, Shetland

    “We really appreciate the doggedness and professionalism of Jenna and the team at Beat the Banks. This is something we’d never have gotten round to doing and we’re so glad we went through the process with professionals as we’ve now had great results. Only positives have come from the experience.”

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    “Excellent service so helpful, I received a substantial sum back that I had no idea I was due, thank you again to Beat The Banks especially to Gary who was so helpful and efficient in every way.”

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    “We had no paperwork but £52,500 reasons to say thank you, we are now living our Spanish dream! Exceptional service.”

  • Mr S, Dingwall

    “Have just found out I have won all my cases with the bank, going back many years and been awarded compensation of just over £15,000!”

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